Our clients ask us to (1) Assess their business processes to determine suitable and affordable enterprise applications to support their business processes (2) Design and implement these applications (3) Provide on-going applications support and operations.

We develop, implement and support bespoke business applications and develop automations that enable our clients run their operations efficiently.

ERP Implementation

EBDS has very deep experience implementing tier 1 and 2 ERP systems. Our experts have 10+ years of experience implementing SAP, Oracle, Microsoft Dynamics, SAGE and Netsuite ERPs and bring functional, technical, system integration and program management knowledge to the table. We have implemented different ERP systems at 30+ clients and offer post implementation support throughout the lifecycle of the ERP.

We have deployed ERPs to automate the following business functions and processes:

  • Financial Management;
  • Human Capital Management;
  • Business Intelligence and Reporting;
  • Manufacturing and Production;
  • Supply Chain Management;
  • Procurement and Sourcing;
  • Project Management and Accounting;
  • Sales and Marketing; AND
  • Service Management.

Besides the actual ERP implementation, we help our clients through ERP selection process, strategic planning, design of the blueprint, data collection and clean-up, training, testing, go live and evaluation.

Software Development & Application Customization

Our software solutions help our clients to rapidly automate their business processes. Whether you are looking to reduce costs of implementing high end applications, or trying to gain competitive advantage over your competition, or looking to take your business processes to the next frontier, chances are that software development will be a part of it.

EBDS develops custom software that provides a competitive edge by integrating best practices and new technologies. We build affordable and bespoke software applications by combining five key elements:

  • Our passion for great design, innovation and new technology;
  • Our creativity and adaptability to your business needs;
  • Our industry experience;
  • A strong focus on your underlying business goals; AND
  • On-going support and maintenance – we don’t hang you out to dry!

We have developed a number of software solutions for clients including Human Resources / Payroll Applications, Financial Management, Higher Education software, and Hotel Management. Not only that, we have helped our clients customize existing off-the-shelf applications to meet their business needs.

Application Integration

Enterprise Application Integration brings together all your applications including ERPs, and off-the-shelf, mobile, cloud based, customized and internally developed applications, making it possible for all applications to interact with each other without reliance on manual feeds between various applications.

Our experts have a diverse knowledge of applications, middleware and platforms used to develop various applications and very easily help our clients to fully integrate and automate their business processes. From consolidated business reporting and data analytics to adoption of mobile technologies as a delivery channel for your business, we work provide a single platform for your business to thrive and scale. Our capabilities include:

  • Integrating diverse applications and databases;
  • Master Data Management;
  • Correlation of meaningful business information from events and data flows with complex event processing; AND
  • On-going Support.

We have integrated a variety of applications in commercial banks, consumer and retail, hospitality services and government. See our case studies for more details.

EBDS Cloud Services

Everyone is moving to the cloud and so are we. We have launched "Gemini Cloud," our cloud based platform.

We provide our clients with select applications that are hosted in the cloud. We have developed and fully deployed cloud based Human Resource based applications, Finance Management, Reporting and Business Intelligence and Analytics applications that are ready to go for our clients - all in "Gemini Cloud." Our cloud based offering provides you with numerous advantages:

  • Eliminate one-time / capital costs to setup expensive hardware to support your applications;
  • Maintain easy access to your information with minimal upfront spending. Pay as you go (monthly), based on demand;
  • Accelerate implementation in days or weeks (depending on the complexity of your environment);
  • Keep your business running by implementing a “quick and interim fix” via the cloud while you plan for a bigger implementation;
  • Use the latest and most up to date version of our applications;
  • Scale your business easily without the need to buy expensive software licenses;
  • Simplify your application portfolio – our clients assess the cloud via a web browser; AND
  • Join our cloud based community and take advantage of additional services

Mobile Applications

Everyone now uses a mobile phone, smartphone and/or a PDA!

We provide applications for mobile devices including smartphones and tablets. Our solutions include provisions for Android, iPhones, and Blackberry. We plan to launch our Windows phone offering in February 2016. We have implemented client mobile solutions for:

  • Time and Attendances;
  • Inventory Management and Bar Code Scanning for logistics;
  • Airline Ticketing;
  • e-Payments for services (multiple industries);
  • Tracking sales performance and field sales;
  • Real-time reporting; AND
  • Business Analytics.

Application Maintenance & Support

Support is a big part of our service model. For our in-house developed software, we maintain functionality by providing updates and patches on a periodic basis. We deal with our client's evolving business landscape by providing additional functionality as needed. Our team also provides support for off-the-shelf applications that we have customized for our clients. Our support includes troubleshooting and general modifications to the existing software code. Our people are experts at doing this!

  • Release and deployment of new upgrades and patches;
  • Applications assessment and audit (Architecture, Design, Performance);
  • Application enhancement, request for change implementations, functional uplift of in-house developed and customized applications;
  • Problem management and Root Cause Analysis;
  • Application performance monitoring, management and tuning
    On-going application training; AND
  • Preventive and proactive maintenance and support.