We connect the human and digital experience by developing and implementing automations that enable our clients to run optimally. Our approach is to work with you to assess existing processes where automations may be used, offer recommendations based on our experience with other clients, provide an ROI if you automated your processes, develop and implement these automations, and train your staff to support your enablement.

productivity

Improve productivity

Cut down the time it takes for your staff to perform repetitive tasks enabling your staff focus on strategic work. Over time, and multiplied by dozens of tasks, the savings from RPA begin to add up.

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Increased Insights and Analytics

Our RPA solutions offer you the ability to gather, organize, track, analyze, report on, and store valuable data. That information can then be utilized to improve on current operations, address and correct issues in a timely manner, accurately forecast and develop best practices.

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Better Control

Many companies choose to outsource so-called “busy work” to external parties. This, of course, comes with inherent risk. Our RPA solutions can provide a better solution since and since the work remains in-house, our clients maintain maximum possession, control and visibility.

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Improve Accuracy

By eliminating human errors through the use of bots, your operations will run risk-free. RPA does not guarantee an error-free operation - Bots malfunction. Our RPA operations team ensures that all bots are maintained to ensure that they operate error free.

cost

Reduce Operating Costs

Processes are completed faster, and performed round-the-clock at a much lower rate. You will get greater output for less,which results in a better bottom line.

return

Deliver Quick Returns

We have a workbench of existing that can be quickly deployed. This means that we can develop RPA solutions with little effort. The faster these tasks and workflows can be automated, the sooner our clients will begin reaping the benefits.

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Faster Service

Back office processes hold back the speed of businesses. Employees manually entering forms into systems or copying data between systems hold back your service speed. Bots work at lightning speed without break.

Blue Angle Provides You a Differentiated Approach

We have a workbench of 1,000+ bots already designed

  • Off-the-shelf bots (back-office, sales and operations) that we can easily customize and rapidly deploy to various parts of your business.
  • AI and bots that will continuously improve your data and outputs by providing “custom options”.
  • Our bots are developed by combining the best technologies in the marketplace.

Due Diligence on your Operations

  • We conduct a preliminary study of your operations to identify where bots may be needed.
  • We develop an ROI model that offers you qualitative and quantitative benefits of deploying our bots based on your unique circumstance.
  • We partner with you along the journey and remain invested in your success.

All of this is possible because of the team we put together

Our developers, data scientists, engineers, architects, developers, technology leads, and cybersecurity experts are working collaboratively and seamlessly with all our partners.

To complement our in-house capabilities, we have multiple proprietary solutions, a dedicated capability building network, and an ecosystem of partners and alliances with the world’s leading technology companies.

Our work includes dealing with “disruptive technologies”. In the past, we’ve served clients and completed technology transformations for our clients.

And we help our clients develop the culture and capabilities needed to be agile and innovate ahead of the market, long after we’ve left. This is a change that matters.

We have an extensive library of RPA agents

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Data Management

  • Automated management of business and people requests.
  • Remove process delays.
  • Data cleansing activities to ensure consistency across multiple systems in various formats (also deployed on Gemini™ our proprietary cloud platform).
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Onboarding / Offboarding

  • Assess, prepare and create new joiner data.
  • Streamline information across disparate corporate systems for preparation on Day 1.
  • Consolidate leaver input from business areas and feed to downstream systems.
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Invoicing

  • Retrieve electronic invoices from email.
  • Download invoices to a folder.
  • Extract billing details from invoices (PDF).
  • Create customer invoices in the system.
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Customer Order Processing

  • Booking orders.
  • Order updates.
  • Straight through processing of customer orders.
  • Updating customers on status of orders (fulfilment) via website or email updates.
  • Validating customer orders and flagging errors.
  • Shipping notifications.
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Applicant Sourcing

  • Processing candidate notifications for interviews, rejection and feedback.
  • Candidate reviews – screening of CV’s and online application forms.
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Others

  • Transferring data from one system to another.
  • Call center operations.
  • Payroll processing (e.g., generating payslips, payroll calculations and deductions).
  • Forms processing.
  • Client profile updates.
  • System access and setup.
  • Customer complaints processing.
  • Generating premium renewals.
  • Claims processing.
  • Requests for overdraft protection.
  • Exception processing.
  • Account reconciliation.
  • Dispute resolution.
  • Website scraping.
  • Expense reporting.